Privacy Policy

Last updated: 25/07/2026

This policy explains how X REMAP Engineering collects, uses, and protects users' personal data.

1. Data controller

The data controller is X REMAP Engineering. For any request regarding your personal data, you can use the site's contact page.

2. Data collected

As part of using the platform, we may collect the following data:

identity: first name, last name, or username;
contact details: email address;
login data: account identifier, login history;
data related to orders, licenses, and processing requests;
files voluntarily submitted by the user as part of a technical request;
technical data necessary for the site's operation and security.

3. Purpose of processing

The data is used to:

create and manage user accounts;
provide access to licenses and services;
process ECU file requests;
provide customer follow-up and technical support;
secure the platform;
comply with legal, accounting, or administrative obligations.

4. Data retention

Data is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Files submitted for processing may be temporarily retained to provide technical follow-up, support, and a history of requests.

5. Data sharing

Data is never sold. It may only be shared with providers necessary for the service to function, including hosting, payment, security, email delivery, or technical support.

6. Security

X REMAP Engineering implements appropriate measures to protect data against unauthorized access, loss, alteration, or disclosure.

7. Cookies

The site may use cookies necessary for the platform to function, as well as audience measurement or third-party service cookies where enabled.

Some cookies may require the user's prior consent, particularly when they are not strictly necessary for the service to function.

8. User rights

In accordance with applicable regulations, you may request access to, correction, deletion, or restriction of the processing of your data. You may also object to certain processing or request data portability where applicable.

9. Contact

To exercise your rights or ask a question about your personal data, you can contact X REMAP Engineering via the site's contact page.